Privacy Policy

This Privacy Policy explains how bodhi ("Bodhi", "we", "us") collects, uses, shares and protects information when you use our website and the Bodhi application (together, the "Services").

We may collect the following categories of information:

• Personal information - name, phone number, email address and, where relevant, age or date of birth.
• Account information - login credentials and profile details you provide when creating an account.
• Booking information - session type (Yoga, Physiotherapy or Acupressure, and whether Group, Online or Offline), preferred schedule, and address for at-home sessions.
• Session notes - any optional free-text note you add to a booking. This is shared with the practitioner assigned to your session. Please do not enter medical or health details; Bodhi does not maintain medical records and does not require any health information to provide the Services.
• Payment-related information - transaction details processed through our third-party payment providers. We do not store full card or bank details on our servers.
• Device information - device type, operating system, and app version, collected to keep the Services working correctly.
• Website analytics and cookies - information about how you use our website, collected through cookies and similar technologies.

We use cookies and similar technologies to keep the website functioning, remember your preferences, and understand how the website is used. You can control cookies through your browser settings.

• To create and manage your account and bookings.
• To connect you with the appropriate yoga, physiotherapy or acupressure practitioner.
• To process payments through our payment partners.
• To communicate booking confirmations, reminders and support updates.
• To maintain the security and reliability of our Services.
• To improve our Services based on aggregated, non-identifying usage patterns.

We share information only as necessary to provide the Services, including with:

• Yoga, physiotherapy and acupressure practitioners assigned to fulfil your booking, to the extent needed to conduct the session.
• Service providers who support us with hosting, payments, communications and analytics, under confidentiality obligations.
• Authorities, where required by law.

We do not sell your personal information.

We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain information for as long as necessary to provide the Services, comply with legal obligations, and resolve disputes, after which it is deleted or anonymised.

Depending on applicable law, you may have the right to access, correct, or request deletion of your personal information, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.

You may request deletion of your account and associated personal data by writing to us at info@bodhicare.life. We will process such requests in line with applicable law, subject to any information we are required to retain.

Our Services are not directed at children. Family members may create bookings on behalf of a senior citizen in their care, in which case the family member is responsible for the accuracy of the information provided.

Our Services may link to or rely on third-party services (such as payment providers). Those third parties have their own privacy practices, and we encourage you to review them.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date above.

For any questions about this Privacy Policy, contact us at:

bodhi
3rd Floor, 113 Double Phatak, Meerut Road, Roorkee, Uttarakhand 247667
Email: info@bodhicare.life
Phone: +91 99970 08775